One recent pet peeve of mine has been how companies make you jump through hoops just to report an issue to support.
Trello is a recent one. I used to be able to just email support@trello.com … Not anymore…
You’ve emailed support@trello.com, which is no longer available for support.
That’s great!
And the best part? when I actually try to use their support system, it breaks! usually because of some invasive tracking that I block, I know it’s “my fault”, but still makes me mad.